Help Center
The knowledge base members read before they contact support. Write, review and publish articles, and see which ones actually solve the problem.
| Category | Author | Status | Actions | ||||
|---|---|---|---|---|---|---|---|
How to set up your back office in 10 minutes/help/back-office-setup |
Getting started |  Alex Morgan |
18,420 | 94% |
Published | Oct 12, 2026 | |
Share your referral link and track sign-ups/help/referral-link-tracking |
Getting started |  Priya Nair |
12,306 | 91% |
Published | Sep 30, 2026 | |
Your first 30 days: a daily checklist/help/first-30-days |
Getting started |  Mia Thompson |
9,874 | 88% |
Published | Oct 3, 2026 | |
When are commissions paid out?/help/when-are-commissions-paid-out |
Payouts & wallet |  Daniel Carter |
21,117 | 96% |
Published | Oct 18, 2026 | |
How to request a withdrawal to your bank/help/withdraw-to-bank |
Payouts & wallet | Priya Nair |
14,580 | 92% |
Published | Oct 8, 2026 | |
Understanding payout fees and tax withholding/help/payout-fees-tax |
Payouts & wallet | Alex Morgan |
6,402 | 81% |
In review | Oct 21, 2026 | |
Package comparison: Starter, Silver, Gold, Platinum/help/package-comparison |
Packages & billing | Mia Thompson |
16,990 | 93% |
Published | Oct 1, 2026 | |
Upgrading your package mid-cycle/help/upgrade-mid-cycle |
Packages & billing | Daniel Carter |
— | Not published | Draft | Oct 20, 2026 | |
Building your first downline team/help/first-downline-team |
Team building |  Liam O’Connor |
8,830 | 90% |
Published | Sep 22, 2026 | |
Team leaders: running a weekly training call/help/weekly-training-call |
Team building | Priya Nair |
3,114 | 85% |
Published | Aug 29, 2026 | |
Using the marketing library and brand rules/help/marketing-library |
Marketing tools | Mia Thompson |
5,628 | 89% |
Published | Oct 14, 2026 | |
Email and SMS campaign best practices/help/campaign-best-practices |
Marketing tools | Alex Morgan |
— | Not published | Draft | Oct 22, 2026 | |
Turn on two-factor authentication/help/two-factor-authentication |
Account & security | Daniel Carter |
11,046 | 95% |
Published | Oct 6, 2026 | |
Complete identity verification (KYC)/help/identity-verification |
Account & security | Liam O’Connor |
4,260 | 79% |
In review | Oct 19, 2026 | |
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