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How can we help?

Pick what you are stuck on, or reach our team directly. We usually reply within 10 minutes.

Email supportsupport@smarthr.example Call us, 24/7+1 800 555 0142
How long is a password reset link valid?

30 minutes. After that, request a new one from the Forgot password page.

Why do I need two-step verification?

It protects your commissions and payouts: a stolen password alone is not enough to sign in.

I do not have a sponsor ID

Leave the field empty when you register and you will be placed under the company until a sponsor claims you.

All systems operational