Notifications

Add template

Write the message members and staff receive when a system event happens. It stays a draft until you set it to Active.

Trigger

The system event that sends this message and who receives it.

Event

Choose the event that triggers this template.

Audience

Send timing

Switch on every channel this message should go out on.

EmailSubject and full message

SMSFirst 160 characters of the message

In-appShown in the back office bell

PushMobile app banner

Write the wording once. SMS and push use a shortened version.

Subject

Used as the email subject and the title of in-app and push messages.

Enter a subject of at least 5 characters.

Message body

Write at least 20 characters.

Variables are replaced with real values when the message is sent. Click one to copy it.

Fields marked * are required.

Cancel

Only active templates are sent.

Template status

See the template with sample data.

Test recipient

Enter a valid email address.

Send test message

Keep it short. Lead with what happened and what the member can do next. SMS is cut at 160 characters.