KYC Verification

Verification rules

What each verification tier unlocks, which documents are accepted in each region, and when a case is approved automatically, escalated or reviewed by hand.

Review queue

Active rule setv7Since Oct 12, 2026

Approved automatically34%Of cases, last 30 days

Median review time3h 12mSame as the review queue

Approval rate60%Of decided cases

Verification tiers

Each tier unlocks higher withdrawal limits. A member moves up as soon as the required documents are approved.

Tier 1

Basic

Every new member. They can earn, track commissions and ask for small withdrawals.

Daily withdrawal: $200
Monthly withdrawal: $500

Required documents

Email address confirmed
Mobile number confirmed by SMS code

Withdrawals pause on Nov 15, 2026 for members who have not verified their ID.

Members in this tier7,980 · 62.1%

Tier 2

Verified

Identity confirmed. The standard tier for members who withdraw regularly.

Daily withdrawal: $2,500
Monthly withdrawal: $10,000

Required documents

Everything in Tier 1
Government photo ID: passport, national ID or driving licence
Selfie matched to the ID photo

Members in this tier4,310 · 33.6%

Tier 3

Enhanced

For leaders and large payouts. Adds an address check and a source-of-funds declaration.

Daily withdrawal: $10,000
Monthly withdrawal: $50,000

Required documents

Everything in Tier 2
Proof of address: a bill or statement under 90 days old
Signed source-of-funds declaration

Members in this tier555 · 4.3%

Limits apply across all payout methods. See Withdrawals for requests waiting on a higher tier.

Required documents by region

Accepted ID types and extra checks for the countries where members are verified

Accepted identity documents, proof of address, selfie and ID validity rules for each region
Country or region	Accepted ID	Proof of address	Selfie	ID validity
United States	Passport, driving licence, state ID	Tier 3 only	Required	Not expired
Canada	Passport, driving licence, provincial photo ID	Tier 3 only	Required	Not expired
United Kingdom	Passport, driving licence	Tier 3 only	Required	Not expired
European UnionGermany, France, Austria, Bulgaria	Passport, national ID card	Tier 3 only	Required	3 months or more left
Australia	Passport, driving licence	Tier 3 only	Required	Not expired
New Zealand	Passport, driving licence	Tier 3 only	Required	Not expired
India	Passport, national ID card, driving licence	Required from Tier 2	Required	Not expired
United Arab Emirates	Passport, Emirates ID	Required from Tier 2	Required	6 months or more left

Auto-approval

Cases that clear every threshold are approved without a reviewer.

Auto-approve low-risk casesWhen off, every case waits in the review queue.

Minimum document scoreThe automatic document check gives every upload a score. Lower scores go to a reviewer.

out of 100

Enter a score between 50 and 100.

Minimum selfie matchHow closely the selfie must match the photo on the ID.

out of 100

Enter a score between 50 and 100.

Highest risk score allowedRisk combines country, device, sponsor history and earlier rejections. Low risk is 30 or below.

out of 100

Enter a score between 0 and 100.

Highest tier that can be auto-approvedTier 3 always needs a human reviewer.

Escalation

When a case goes to a senior reviewer, or is rejected.

Escalate when the risk score is aboveThese cases are marked high risk and move to a senior reviewer.

out of 100

Enter a score between 40 and 100.

Escalate withdrawals aboveA single withdrawal above this amount needs Tier 3 and a senior review.

Enter an amount between $1,000 and $100,000.

Reject after failed attemptsThe applicant is rejected after this many uploads that fail the automatic checks.

attempts

Enter a number between 1 and 10.

Escalate when countries do not matchThe document country differs from the country the applicant signs in from.

Review times

How quickly the team commits to look at a case.

First review withinThe clock stops while a case waits for the applicant to reply.

Low risk

hours

Enter 1 to 240 hours.

Medium risk

hours

Enter 1 to 240 hours.

High risk

hours

Enter 1 to 240 hours.

Remind the applicant afterSent when a case in Needs info has had no reply.

days

Enter 1 to 14 days.

Close unanswered cases afterThe case is closed and the member keeps their current tier.

days

Enter 7 to 60 days.

Expiry and re-verification

How long a verification stays valid and what happens when it lapses.

Re-verify members everyCounted from the day the tier was approved.

Tier 2 members

months

Enter 6 to 60 months.

Tier 3 members

months

Enter 3 to 36 months.

Warn before a document expiresThe member gets an email and an in-app notice this many days ahead.

days

Enter 7 to 90 days.

Grace period after expiryWithdrawals keep working for this long while the member uploads a new document.

days

Enter 0 to 60 days.

Proof of address must be newer thanBills and bank statements older than this are rejected.

days

Enter 30 to 180 days.

When the grace period endsWhat happens to a member who has not uploaded a valid document.

Fields marked * are required. Changes apply to new cases only.

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Recent rule changes

Everything is also kept in the audit log

Priya Nair raised the minimum document score for auto-approval from 90 to 92.Oct 12, 2026, 10:14
Daniel Carter set withdrawals to pause for Tier 1 members from Nov 15, 2026.Oct 6, 2026, 16:02
Grace Okafor shortened the high-risk review time from 48 to 24 hours.Sep 22, 2026, 09:40
Priya Nair added the United Arab Emirates and made proof of address mandatory from Tier 2.Sep 2, 2026, 11:25
Alex Morgan reduced the proof of address age limit from 120 to 90 days.Aug 14, 2026, 14:50

Cases keep the rules they were opened under. A change only affects cases submitted after you save. Members who are already verified are not asked again until their re-verification date.