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Message templates for every system event. Choose the channels, edit the wording and see how each template performs.

Delivery log Add template
Sent today 8,412

6.3%vs yesterday

Delivery rate 98.1%

8,252 delivered84 retried76 failed

By channel
  • Email4,926
  • In-app2,310
  • Push902
  • SMS274

Message templates

Message templates with event, channels, audience, messages sent in 30 days, last edit and status
Channels Status Actions
New member joinedmember.joined
 Member 1,284
Oct 14, 2026Hannah Weber
 Active
Referral signed upreferral.signed_up
 Sponsor 1,019
Oct 2, 2026Hannah Weber
 Active
Rank achievedrank.achieved
 Member 436
Sep 29, 2026Hannah Weber
 Active
Payout approvedpayout.approved
 Member 3,208
Oct 18, 2026Priya Nair
 Active
Payout failedpayout.failed
 Member 74
Sep 12, 2026Priya Nair
 Active
Commission earnedcommission.earned
 Member 18,402
Aug 26, 2026Liam O’Connor
 Active
Renewal remindersubscription.renewal_due
 Member 2,150
Oct 20, 2026Priya Nair
 Paused
KYC rejectedkyc.rejected
 Member 91
Oct 8, 2026Grace Okafor
 Active
Password resetauth.password_reset
 Member 612
Jul 30, 2026Daniel Carter
 Active
New sign-in alertauth.new_device
 Member 1,730
Oct 11, 2026Daniel Carter
 Active
Support replyticket.replied
 Member 2,964
Oct 16, 2026Mia Thompson
 Active
Ticket assignedticket.assigned
 Support team 805
Sep 5, 2026Mia Thompson
 Active
Wallet low balancewallet.low_balance
 Member 0
Oct 21, 2026Liam O’Connor
 Draft
Weekly performance digestdigest.weekly
 Member 0
Oct 19, 2026Hannah Weber
 Draft