- Main
- Dashboard
- Super Admin
- Applications
- Layouts
- Projects
- Administration
- Pages
- MAIN MENU
- LAYOUT
- PROJECTS
- CRM
- HRM
- RECRUITMENT
- FINANCE & ACCOUNTS
- ADMINISTRATION
- CONTENT
- PAGES
- AUTHENTICATION
- UI INTERFACE
- Extras
- Main
- Dashboard
- Super Admin
- Applications
- Layouts
- Projects
- Administration
- Pages
Welcome to SmartHR
Adrian Herman
System Admin
- SUPER ADMIN
- Dashboard
- Companies
- Subscriptions
- Packages
- Domain
- Purchase Transaction
Welcome to SmartHR
Adrian Herman
System Admin
IT Support
Laptop Issue
OpenAssigned to Juan Hermann
Updated 20 hours ago
9 Comments
For the past week, my laptop has been experiencing intermittent freezing issues. The freezes occur randomly, approximately 3-4 times a day, and last about 30-60 seconds each time. During these freezes, the cursor becomes unresponsive, and I am unable to click on anything or use keyboard shortcuts. The issue usually resolves itself, but it significantly disrupts my work.
- I first noticed the problem on February 1, 2024, while using Google Meet for a video conference. Since then, the issue has occurred during various tasks, including browsing with Chrome, using Microsoft Office applications, and even when the laptop is idle.
- Error messages: No specific error messages have appeared, but the Task Manager (when accessible) shows a spike in CPU usage to 100% during these freezes.
James Hendriques
Updated 5 hours ago
This issue disrupts meetings, delays task completion, and affects my overall productivity.
Marilyn Siegle
Updated 6 hours ago
Check the System and Application logs in the Event Viewer for warnings or errors that coincide with the times the freezes occur.
Marilyn Siegle
Updated 8 hours ago
Check for any pending updates and installing them to see if it resolves the issue
Ticket Details
Anthony Lewis
Edgar Hansel
Repair & Service
25 May 2024
2014 - 2025 © SmartHR.
Designed & Developed By Dreams